OutFindr FAQ
Direct answers to the most common questions
These answers are strict and policy-aligned. If you need help beyond this, contact support for a formal response.
How do I create an OutFindr account?+
Download the app and follow the sign-up flow. You must use a valid email or phone number to verify your account.
How does business verification work?+
Submit required legal documents and business details. We review for accuracy and compliance before approval.
How long does verification take?+
Most applications are reviewed within 48 hours. Complex cases can take longer if documents are incomplete.
Can I list events without verification?+
No. Business listings require verification to protect users and maintain platform trust.
What is the commission structure?+
Commission terms are shown during onboarding and may vary by business category and region.
How do payouts work?+
Payouts are processed on the schedule shown in your dashboard and sent to your verified bank account.
What happens if a booking is canceled?+
Refund eligibility follows the host cancellation policy shown at checkout. Late cancellations may be non-refundable.
How do I report a safety issue?+
Report via the app or email support@outfindr.co. Provide clear details so we can act quickly.
What content is not allowed?+
We remove content that is deceptive, unsafe, discriminatory, or illegal. Violations may lead to account removal.
Do you sell personal data?+
No. We do not sell personal information. We only share data as needed to deliver the service or comply with law.
Can I delete my account?+
Yes. You can request account deletion through support. Some records must be retained for legal and payment reasons.
How do I contact support?+
Email support@outfindr.co. Include your account details and a clear summary of the issue.