Sales Specialist (OutFindr Tours)

About the role

OutFindr Tours runs curated domestic and international trips for families, couples, solo travellers and groups, with a strong focus on Bali, Vietnam, Thailand and Dubai.

You own the journey from lead to customer. You call people who have shown interest, understand what trip they want, match them to the right package and close the booking.

This role focuses on sales calls and confirmed bookings. We need someone calm on the phone, sharp with objections and consistently high-converting. Based in our Pune office.

What you'll do

• Call and onboard active leads for domestic and international trip packages.
• Understand each lead's travel intent (family, couple, solo or group) and match them to the right package.
• Run sales conversations that move leads to confirmed bookings.
• Follow up consistently and patiently, without sounding pushy, even with hesitant or price-sensitive leads.
• Keep lead status, call notes and follow-up dates updated in the CRM.
• Work with the ops team on itinerary changes and booking confirmations.
• Learn India and Southeast Asia routes well enough to speak with authority on the phone.

What we're looking for

If you meet most of these requirements, apply.

• 1–3 years in travel sales, telesales or a similar customer-facing sales role.
• Strong spoken English and Hindi. Marathi is a plus.
• A calm, patient style. You handle objections without getting rattled.
• A track record of converting leads into paying customers.
• Comfortable working to daily and weekly targets and high call volumes.

Nice to have, never required:

• You have travelled to, or know well, Bali, Vietnam, Thailand, Dubai or other Southeast Asian destinations.
• Experience with travel CRMs or lead management tools.
• An existing network in travel, events or hospitality.