Delete Your Account
Close your OutFindr account or request permanent deletion of your account and associated personal data.
Request permanent deletion online
You can request deletion without installing the app. Email support@outfindr.co with the subject Delete my OutFindr account. Include the mobile number or email linked to your account and tell us that you want permanent deletion of the account and associated personal data.
We verify account ownership before acting. Do not send a password, OTP, payment credentials or identity documents in your initial email. If you cannot access your registered number, explain that in the request so support can arrange appropriate verification.
Close your account in the app
Open OutFindr, go to Profile, open Settings and select Delete account. Read the confirmation before continuing.
The current account-closure flow deactivates the account and revokes access. Deactivation does not by itself erase all stored personal data. Use the email route above to request permanent erasure and ask support to confirm completion.
What to include in a deletion request
Ask us to remove the personal data linked to your account, including profile details, uploaded media, location information, activity records and social connections, subject to the limited exceptions below.
For a website application, résumé or host enquiry, you can request deletion of that submission without having an app account. Include the form name and approximate submission date.
Records that may need to remain
Some information may need to remain for legal obligations, fraud prevention, safety investigations, payment disputes or the rights of other participants. Support should explain any applicable exception when responding to your request.
- Booking, payment and refund records required for accounting or dispute resolution.
- Evidence related to abuse or safety reports, where retention is necessary and lawful.
- Messages or information already shared with others, including copies they independently retain.
Completion and backups
Ask support for the status and expected completion date of a verified request. We do not promise automatic permanent erasure after seven days.
Backups and records held by providers may require separate deletion or expiry. A request is not a confirmation that every copy has already been erased. Ask which records, if any, remain and why.
Privacy questions
Email support@outfindr.co with the subject Privacy grievance if you need to raise a concern about a deletion request. The Privacy Policy explains the other choices and requests available to you.