Privacy Policy
What OutFindr collects, why we use it, who receives it, and how to manage your privacy or request deletion.
Who is responsible
OutFindr Social LLP operates OutFindr. This notice covers our marketing website, app and related services. Contact support@outfindr.co for questions about your information or to raise a privacy grievance.
Reading this notice or browsing the website does not grant permission for optional analytics. We ask separately before enabling it.
Information you provide
The information we receive depends on the features you use.
- Account and profile: your name, mobile number, email, date of birth, profile photo, bio and interests, where provided.
- Community activity: plans you create or join, RSVPs, messages, uploaded photos and social connections.
- Bookings and payments: booking details, payment status, transaction references, refunds and support correspondence. Payment providers process payment credentials.
- Host and business enquiries: contact details, activity, city and the description you submit. Business verification may require supporting documents.
- Applications: contact details, role or programme, college or employer, application answers, portfolio links and your résumé if requested.
Location and device permissions
Location information supports nearby discovery when you allow the relevant permission. Photos or camera access supports uploads you choose to make; notification permission allows app notifications.
You can change permissions in your device settings. Denying or withdrawing permission may limit the feature that needs it. Do not put private addresses or sensitive information in public event descriptions.
Website visits and optional analytics
Our hosting provider processes technical requests, including IP addresses and browser information, to deliver pages and protect the website. Application abuse controls keep temporary IP-based counters.
Google Analytics loads on these marketing pages only after you select Allow on the cookie prompt. It measures page views, downloads and form completions. We do not send form answers, résumés, email addresses or phone numbers as analytics events. Page URLs sent by our tracking code exclude query strings and fragments.
If you allow analytics, campaign attribution can be stored in your browser for up to 90 days. Your privacy choice lasts up to 180 days. Use Cookie settings in the footer to reject analytics or change your choice. These controls apply to the marketing website; device permissions and app settings are separate.
Why we use information
We use the details needed to create and protect accounts, show relevant activities, record participation, deliver messages, manage bookings, respond to enquiries and review applications.
We also process records needed to investigate abuse, resolve payment disputes or meet legal obligations. Optional website analytics requires your permission. Where applicable law requires consent for another use, we ask for it for that purpose.
What other people can see
Profile information, event listings and participation may be visible to other people through the features you use. Hosts receive the participant information needed to organise an activity. Messages and uploads are shared with their intended recipients.
Other people may retain copies of information you send or make public. Account deletion cannot remove copies held independently by recipients. Share only what you are comfortable disclosing.
Service providers and other disclosures
We do not sell personal information. Providers process information needed for hosting, authentication, messaging, payments, support and, with permission on this website, analytics.
For website enquiries and applications, Cloudflare hosts the site and stores a recovery copy. Google Sheets holds submitted details and Google Drive holds uploaded résumés. Google Analytics processes optional website measurement.
We may disclose information when a lawful request requires it, to investigate abuse or protect someone from harm, or in a business transfer subject to applicable privacy obligations. External services and linked websites have their own notices.
Retention
We keep personal information for the purpose it was collected and for applicable legal, accounting or dispute requirements. Different records have different retention needs; an account request does not remove records that must legally be kept.
New website enquiry and application recovery copies in Cloudflare expire after 90 days. This does not automatically delete the corresponding Google Sheets or Drive records. To request deletion of an application, résumé or host enquiry, email support@outfindr.co and identify the submission.
For account closure and permanent erasure requests, see Delete your account. Deactivation and permanent deletion are separate steps.
Your choices and requests
You can request access to your personal information, correction, deletion, or withdrawal of consent by emailing support@outfindr.co. Tell us which account, submission or use of information your request concerns.
We may need to verify ownership before sharing or deleting records. Never send a password, OTP, complete card number or government ID with an initial request. We will explain any additional verification needed.
Withdrawing optional website analytics consent does not prevent browsing, hosting enquiries or applications. Withdrawing consent needed for a particular service may stop us providing that service. It does not undo earlier lawful processing.
Privacy grievances
Send privacy complaints to support@outfindr.co with the subject Privacy grievance. Include enough detail for us to find the relevant account or request, and a way to reply.
Ask for an explanation if you disagree with how a request was handled. You may also use complaint mechanisms available under applicable law, including the Data Protection Board of India when the relevant provisions and procedures apply.
Children
OutFindr is intended for people aged 18 and over. Children should not create an account or submit programme applications. If you believe we hold a child’s information, contact support@outfindr.co so we can investigate and arrange appropriate removal.
Report child-safety concerns to childsafety@outfindr.co. Do not attach or forward illegal images. Our Child Safety Standards explain how to report concerns.
Security and processing locations
We use HTTPS on the website and server-side credentials for submission storage. Access to personal information should be limited to the people and providers who need it for the stated purpose. No website, device or transmission method can guarantee absolute security.
Service providers may process data outside India. Applicable transfer restrictions and legal obligations still apply; this notice does not promise that all data stays in India. Report a suspected privacy or security incident to support@outfindr.co without including passwords or OTPs.
Changes to this notice
We publish the revision date on this page. Material changes to how we use personal information require an appropriate notice and, where necessary, a new consent request.